Showing posts with label meetings. Show all posts
Showing posts with label meetings. Show all posts

Tuesday, 10 April 2012

Good Facilitation

You know it when you see it and you definitely feel it when it is missing.

I recently attended an event that used an external facilitator. The group are still “reeling” from the effects. His contribution lacked… The meeting lacked … The outcomes lacked… Please let me know if you have had a similar experience in your organisation?

A good facilitator helps a group create an innovative and collaborative experience with clear outcomes. How is this achieved?

PLAN

- Ensure the event chair understands what your role is and is not, relative to their role.
- Agree the agenda, structure and participants well in advance.
- Know the roles, characters and experience of the participants.

DO

- Open well and close on a high – with clear agreement on next steps.
- Handle conflict and emotion constructively; acknowledge open or contentious issues.
- Know when to step in, to manage time effectively.

ACT

- Engage with everyone; use your skill to ensure full participation.
- Maintain a high energy level throughout; use techniques and tools wisely.
- Release your personality; use your experience to avoid being an expert.

You don’t want your next event or meeting to lack effective outcomes or energy. You don’t want to ask a colleague to facilitate and then wonder why it all went wrong. Do you?

Call me now. I am happy to give you some tips on selecting the right person.